Privacy Policy

Effective Date: 1 July 2024

Croydon Paintworks ("we", "us", "our") is committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

1. Collection of Personal Information

We may collect the following types of personal information:

  • Contact information such as your name, address, email address, and phone number.

  • Details about your property requiring painting services, including specifications and preferences.

  • Payment information (e.g., credit card details) for billing purposes.

  • Communications between you and our representatives, including inquiries and feedback.

2. Purposes of Collection

We collect and use your personal information for the following purposes:

  • Providing painting services and managing your bookings.

  • Communicating with you about your projects, including scheduling and updates.

  • Processing payments and maintaining financial records.

  • Responding to your inquiries and providing customer support.

  • Improving our services and customer experience.

3. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • Subcontractors or employees directly involved in providing painting services.

  • Service providers and contractors who assist us in operating our business (e.g., IT service providers, payment processors).

  • Legal or regulatory authorities if required by law or to protect our rights and property.

4. Security of Personal Information

We are committed to protecting the security of your personal information. We implement reasonable physical, technical, and administrative security measures to safeguard your information from unauthorized access, use, or disclosure.

5. Marketing Communications

We may use your contact information to send you marketing communications about our services, promotions, and special offers. You have the right to opt out of receiving such communications at any time by contacting us using the details provided below.

6. Access and Correction

You have the right to request access to and correction of your personal information held by us. If you would like to access or correct your information, please contact us using the details provided below.

7. Storage and Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the effective date of the revision. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions, concerns, or complaints regarding our Privacy Policy or our handling of your personal information, please contact us at:

Croydon Paintworks (ABN 99 774 525 224)

Croydon North, Melbourne VIC 3136

(+61) 469 307 633
croydonpaintworks@gmail.com